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Warranty

What is a Valid Proof of Purchase?

For any Limited Warranty claim, a valid Proof of Purchase is required. A valid Proof of Purchase is defined as one of the following:. Some examples of a non-valid Proof of Purchase are:. *Flare Audio reserves the right to take any action to protect i

What if I don't have a Proof of Purchase?

If you purchased directly from flareaudio.com, we may have a record of your purchase and can locate it for you. Just let us know the order number. If you do not have the order number we may be able to locate it using your name, address and e-mail add

Why does Flare Audio require a valid Proof of Purchase?

Flare Audio must positively identify that the Product falls within the applicable Limited Warranty period. We also need to verify that the Product was purchased from an authorised seller of Flare Audio Products. Products purchased from non-authorised

Who is authorised to sell Flare Audio Products?

Please see the list of authorised Flare Audio resellers. This link is constantly being updated with new resellers. If you have any questions as to whether or not a dealer is an authorised reseller, please contact us.

How long is my Limited Warranty?

You are eligible for Limited Warranty support for a period of one (1) year commencing upon the date of retail purchase of your Flare Audio Product ("Warranty Period"), subject to applicable local law. All new Flare Audio products will have the Warran

Where can I get Limited Warranty support?

Many answers to common questions and problems can be found within our Knowledge base. If you are unable to find a solution to your problem in our Knowledge base articles you can contact our support team.

How to make a Limited Warranty claim

IF YOU PURCHASED THE PRODUCT FROM A FLARE AUDIO RESELLER, PLEASE CONTACT THE FLARE AUDIO RESELLER IN REGARDS TO YOUR LIMITED WARRANTY CLAIM. If you are unable to return the Product to the Flare Audio reseller for whatever reason, or if you have purch

What are the terms and conditions of the Limited Warranty? What is covered?

LIMITED PRODUCT WARRANTY ("Limited Warranty"). Limited Warranty. Flare Audio warrants the Product to be free from defects in materials and workmanship (subject to the terms set forth herein) when used normally in accordance with the official document