What are the terms and conditions of the Limited Warranty? What is covered?Updated a month ago
LIMITED PRODUCT WARRANTY ("Limited Warranty")
Limited Warranty
Flare Audio warrants that the Product is free from defects in materials and workmanship (subject to the terms set forth herein) when used normally in accordance with official documentation for the applicable Warranty Period, starting from the date of retail purchase.
If the Product includes a rechargeable battery, Flare Audio does not provide any warranty regarding battery life. As all rechargeable batteries naturally lose charging capacity over time, this is not considered a defect. Battery life will vary depending on usage conditions.
Exclusions and Limitations
This Limited Warranty does not cover:
- Damage caused by service (including upgrades and modifications) performed by anyone who is not an authorised employee, representative, or subcontractor of Flare Audio.
- Claims arising from improper use or care, including but not limited to misuse, abuse, negligence, unauthorised modification or repair, unauthorised commercial use, or operation outside Flare Audio’s recommended parameters.
- Claims resulting from external causes, including but not limited to accidents, natural disasters, liquid exposure, fire, or earthquakes.
- Products with an altered, obliterated, or removed serial number or date stamp.
- Products for which Flare Audio has not received payment.
- Cosmetic damage, minor aesthetic irregularities, and normal wear and tear, including but not limited to scratches, dents, and chips.
Remedies under this Limited Warranty
If an eligible claim is received within the applicable Warranty Period, Flare Audio will, at its sole discretion, either:
- Repair the Product or replace defective parts at no charge using new or refurbished components.
- Provide a Flare Audio Store voucher equivalent to the Product's retail purchase price.
- Exchange the Product with a new or refurbished unit of equal or greater functionality.
Products presented for repair may be replaced with refurbished units of the same type. Flare Audio reserves the right to determine claim eligibility and whether the Product is defective.
Entire Limited Warranty
ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD.
ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES—INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT—ARE DISCLAIMED.
Limitation of Liability
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so these exclusions may not apply to you.
Under no circumstances shall Flare Audio’s total liability exceed the amount paid for the Product.
This Limited Warranty, and any disputes arising from or in connection with it, shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes related to this Limited Warranty.
Entire Agreement
This Limited Warranty, together with the Terms of Sale, constitutes the entire agreement between you and Flare Audio regarding the Product. It supersedes all prior or contemporaneous communications, whether oral, written, or electronic, between you and Flare Audio regarding the Product.
Severability
If any provision of this Limited Warranty is found to be invalid or unenforceable, that provision shall be removed, and the remaining provisions shall continue to be enforced to the fullest extent permitted by law.
No Waiver
Flare Audio’s failure to enforce any provision of this Limited Warranty shall not constitute a waiver of that provision.
Modification of Limited Warranty
Flare Audio reserves the right to modify this Limited Warranty at any time at its sole discretion. Modifications may be posted on its website or communicated in writing.
Continued use of the Product following any modifications constitutes acceptance of the updated terms.
Contact Information
For any questions about this Limited Warranty, please contact Flare Audio at [email protected] or refer to the contact details on the Flare Audio website.